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Importing CSV client list keeps on showing error "Missing header: Email"

Moomys
New Member
5 0 0

Hello,

I'm trying to import my contacts from MailChimp to Shopify but keep getting this error "Missing header: Email"

Anyone know what the issue can be?

Thank you,

Maja

Replies 2 (2)
channelup
Shopify Partner
655 34 142

Hi Maja

This is an indicator that your file is not correctly formatted. Please open it in notepad and check the file only has one row for column headers and they are also separated by commas and not other characters.

You can also export an example file from Shopify and use it as a template to then reimport. https://help.shopify.com/en/manual/migrating-to-shopify/transporter-app/csv-customers

Regards

Tom

 

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Lilith
Shopify Staff
Shopify Staff
603 72 174

Hi, @Moomys! I saw that you posted this same question in the Technical Q&A discussion board as well.

I've replied to that post for you.

Lilith | Social Care @ Shopify 
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