Incorrect Language in Google Ads Shopping

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Incorrect Language in Google Ads Shopping

pokepopspot
Excursionist
21 0 3

Hi,

We are facing an issue with discrepancy in languages.

We are using the Google & YouTube app on Shopify. Our product feed is set for Slovakia, in Slovak language, however Google Ads is showing our ads in English.

 

1. In the Google & Youtube app, the product feed settings are correctly set to Slovak

Screenshot 2024-02-15 at 18.39.57.png

 

2. In Google Merchant center language is correct as well.

Screenshot 2024-02-15 at 18.40.29.png

 

3. However, in Google Ads the link for each product is the English one, not the Slovak. (it should be https://pokepopspot.com/sk..... so the /sk part is missingScreenshot 2024-02-15 at 18.43.53.png

 

Any idea how to fix this?

Accepted Solution (1)

EmmanuelFlossie
Shopify Partner
3153 231 758

This is an accepted solution.

The Google and Youtube app is not a good app if you have multiple languages on your website, it is designed for stores with just 1 language. So if you do have multiple languages you will get issues like you have now.

 

I recommend you setup markets, and ensure specific products are available to specific markets. Then use a different data feed app such as: https://apps.shopify.com/multiple-google-shopping-feeds

And you can than choose the specific market, ensuring only slovak products and language are in the feed.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

View solution in original post

Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3153 231 758

This is an accepted solution.

The Google and Youtube app is not a good app if you have multiple languages on your website, it is designed for stores with just 1 language. So if you do have multiple languages you will get issues like you have now.

 

I recommend you setup markets, and ensure specific products are available to specific markets. Then use a different data feed app such as: https://apps.shopify.com/multiple-google-shopping-feeds

And you can than choose the specific market, ensuring only slovak products and language are in the feed.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.