Instagram shop button

[ElOcasoApparel]

Someone please help, I cant seem to add a Shop button on my instagram page, its so frustrating, I read the links that explain how to do it and I have the requirements, but I dont know why it says my instagram page is not eligible!! I dont get why!! Please help, Im going crazy  ! 

[AvadaCommerce]

Hi @ElOcasoApparel 

Can I ask if your Instagram is a business profile or a personal profile? Thank you!

[ElOcasoApparel]

Hi  @AvadaCommerce 

Thank you for your reply, it's a Business profile , I think I have all the steps covered, that's why I don't get why I'm getting so many errors 😣 

[AvadaCommerce · Accepted solution]

Hi @ElOcasoApparel 

Thank you for your reply!

I believe a Shopify agent could help you check in the backend to see if there's any issue. Please contact Shopify live chat here for more support. An agent will chat directly with you.

[ElOcasoApparel]

Thanks, I'll do that 

[AvadaCommerce]

Hi @ElOcasoApparel 

You're welcome 😄 I hope your issue will be solved soon!

If you feel like my answer is helpful, please mark it as a SOLUTION. Let me know if you have any questions 🙂

[ElOcasoApparel]

Thank you, I hope so too 😣 it's so frustrating 🥺 .. have a nice day 😌

[AvadaCommerce]

You too!