Instagram Shopping isn't currently available for your account.

New Member
4 0 0

I'm hoping someone can help with this as I've spent weeks on it. I sell a wellness journal through Shopify but I can not get Instagram shopping set up. My details are:

  • Website: 
  • Facebook:  
  • Instagram: @theheadplan
  • Shopify store is fully set up and I've been selling through the store
  • FB Shopping is set up
  • FB Page is linked to Business Manager
  • I am the Account Owner for FB/Shopify/Instagram
  • I'm based in Ireland and as far as I know meet all the T&C's for Instagram
  • I sell a physical product
  • Contacted Shopify Support they said I meet all the criteria - issue is with Instagram

When I try to set up Instagram Shopping I get a message "Instagram Shopping isn't currently available for your account." I've no idea who to contact regarding this issue. I've disconnected/re-connected Instagram and Facebook, I have switched back and forth between Personal and Business Accounts on Instagram. I've literally tried everything, with no luck.

Can anyone help with this?




Replies 2 (2)
Shopify Partner
3012 181 484

Dear theheadplan,


Instagram Shopping Availability


Please check above link.

4 0 1



How did you fix the issue as I'm facing the same?