Instagram Shopping isn't currently available for your account.

theheadplan
New Member
3 0 0

I'm hoping someone can help with this as I've spent weeks on it. I sell a wellness journal through Shopify but I can not get Instagram shopping set up. My details are:

  • Website: https://theheadplan.com 
  • Facebook: https://www.facebook.com/theheadplan/  
  • Instagram: @theheadplan
  • Shopify store is fully set up and I've been selling through the store
  • FB Shopping is set up
  • FB Page is linked to Business Manager
  • I am the Account Owner for FB/Shopify/Instagram
  • I'm based in Ireland and as far as I know meet all the T&C's for Instagram
  • I sell a physical product
  • Contacted Shopify Support they said I meet all the criteria - issue is with Instagram

When I try to set up Instagram Shopping I get a message "Instagram Shopping isn't currently available for your account." I've no idea who to contact regarding this issue. I've disconnected/re-connected Instagram and Facebook, I have switched back and forth between Personal and Business Accounts on Instagram. I've literally tried everything, with no luck.

Can anyone help with this?

 

 

 

Replies 2 (2)
MS-WEB-DESIGNER
Shopify Partner
3012 181 488

Dear theheadplan,

 

Instagram Shopping Availability

https://help.instagram.com/321000045119159

 

Please check above link.

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shel_dee007
Tourist
4 0 1

Hi,

 

How did you fix the issue as I'm facing the same?