Instagram Stopped Loading Products

New Member
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I was able to tag products in all of my Insta posts without issue until today.

Everything seems to be working fine on Facebook shop and Shopify. I haven't changed anything and actually haven't even logged into Shopify/Insta/Facebook since my last post (2 days ago) and I haven't altered any settings. 


My catalog is no longer connected to Instagram and I've tried disconnecting and reconnecting everything with no luck and I've read pretty much every thread I can find on the subject but everything I'm finding is people needing help with the initial set up. I've already had it working without issue for months. 


Anyone else encounter this problem?


Reply 1 (1)
New Member
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Hi, did you get a solution for this? I'm facing exactly the same situation, everything looks ok, but my products catalog has disappeared from the I'll Instagram shopping menu option.