Issue with placement of Google Site Verification meta tag

Issue with placement of Google Site Verification meta tag

KC_KRD
Visitor
2 0 1

We are trying to set up our Google Merchant Center account and it's having us install the Google Site Verification meta tag in the theme.liquid file between <head> and </head>, which we've done, but when we click on the Verify Website button, it gives us an error message saying "The meta tag on your site is in the wrong location."  I've chatted with Google support about it but they told me they weren't able to help and to check with the web developer. We are using Avenue theme, and our website is The Sun Shade Company. Any ideas on why this is happening and how we can fix it?

 

Thanks!

Replies 7 (7)

EmmanuelFlossie
Shopify Partner
3166 232 759

Make sure that the you log in to Google Merchant center, using the same email as you created the HTML tag. If you are using a different log in, you can not claim it.

 

That would be what I think is happening.

 

However, I can see you have two tags on the site, so if one of them is the correct value, then it should work.

 

It's possible that the file meta tag changed since you added it.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
KC_KRD
Visitor
2 0 1

Thank you, Emmanuel, I appreciate your reply. My administrator was having issues getting this set up, so I had added a second meta tag so I can test it without logging in to their account. We are both logged into the correct accounts (same account that was used to create the html tags). Any other ideas or suggestions?

EmmanuelFlossie
Shopify Partner
3166 232 759

Maybe consider adding a different email you own, then try and claim it, make sure that you log in to GMC using the same exact email address.

 

If that does not work, then I don't know what the issue is, as I have never experienced this before.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
marmsregine888
Tourist
3 0 0

Thank  you.

Signed
marmsregine888
Tourist
3 0 0

Thank you.

Signed

marmsregine888
Tourist
3 0 0

I am not a coder and I try to insert it on the file between <head> and </head>. Please help me so I can re-open my online store again. Thank you.

Signed
EmmanuelFlossie
Shopify Partner
3166 232 759

Try following my guide here: https://feedarmy.com/kb/verify-claim-website-shopify-in-google-merchant-center/

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.