Re: Shopify Marketing or Klaviyo?

Klaviyo vs. Marketing: Which is better for email campaigns?

SFisk
Tourist
8 0 12

Hello everyone, 

 

I've been running an online and box sporting good's store for almost a year now. I've used both Klaviyo and Shopify Marketing to run (some) campaigns and automated flows. 

 

I've had a lot of issues with Klaviyo and having it sync new contacts when they are added via Shopify POS resulting in them not receiving a Welcome Series for subscribing. 

 

I've also ran into the issues of having most of my e-mails going into the junk or spam folders of my recipients through either platform when I manually send out the welcome e-mail among others as well. 

 

Is there much reason to use Klaviyo still as Shopify seems to offer a lot more when it comes to e-mail marketing? 

 

Or have you ran into similar issues like myself while using the Shopify's POS system and Klaviyo flows? 

 

Thank you. 

 

Schuyler

Schuyler Fisk
Owner/Operator
Erie & Creek Tackle
Replies 4 (4)

KetanKumar
Shopify Partner
37583 3668 12151

@SFisk 

can you please share more issue details 

also do you need similar other app let me know 

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
SFisk
Tourist
8 0 12

Hello Ketan and thank you for replying. 

 

The majority of my issues with Klaviyo are when I use my Shopify POS system to add a new subscriber, Klaviyo seems to skip on sending them the welcome series flow e-mail or rather just doesn't even acknowledge them at all. They will just go into the Newsletter segment and nothing else will come from it. I could just manually send them the e-mail but that just defeats the purpose of the flow in the first place.

 

Another issue I am having is the fact my e-mails when used with Klaviyo, they apparently go right to spam folders and I had Klaviyo support go in and fix the domain but there are a few steps yet with my e-mail provider I need to take in order to fully resolve that issue. 

 

Shopify's Marketing seems to have most of the flows that I would be operating under Klaviyo and might not cause this many issues already...

 

Is there much of a reason to not utilize the Shopify provided automations and marketing over Klaviyo and others out there? 

 

I just simply want to be able to add my customers and have the flows and automations work properly,,

 

Thank you

Schuyler Fisk
Owner/Operator
Erie & Creek Tackle
KetanKumar
Shopify Partner
37583 3668 12151

@SFisk 

great thanks for all asap can we call and discuss about issue and we find better other app for u

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
SFisk
Tourist
8 0 12

Hello Amit, and thank you for your reply. 

 

I have replied to Ketan above, if you'd like you can also touch on those issues listed above too. 

 

Thank you!

Schuyler Fisk
Owner/Operator
Erie & Creek Tackle