SEO, AdWords, affiliates, advertising, and promotions
Hello everyone,
I've been running an online and box sporting good's store for almost a year now. I've used both Klaviyo and Shopify Marketing to run (some) campaigns and automated flows.
I've had a lot of issues with Klaviyo and having it sync new contacts when they are added via Shopify POS resulting in them not receiving a Welcome Series for subscribing.
I've also ran into the issues of having most of my e-mails going into the junk or spam folders of my recipients through either platform when I manually send out the welcome e-mail among others as well.
Is there much reason to use Klaviyo still as Shopify seems to offer a lot more when it comes to e-mail marketing?
Or have you ran into similar issues like myself while using the Shopify's POS system and Klaviyo flows?
Thank you.
Schuyler
can you please share more issue details
also do you need similar other app let me know
Hello Ketan and thank you for replying.
The majority of my issues with Klaviyo are when I use my Shopify POS system to add a new subscriber, Klaviyo seems to skip on sending them the welcome series flow e-mail or rather just doesn't even acknowledge them at all. They will just go into the Newsletter segment and nothing else will come from it. I could just manually send them the e-mail but that just defeats the purpose of the flow in the first place.
Another issue I am having is the fact my e-mails when used with Klaviyo, they apparently go right to spam folders and I had Klaviyo support go in and fix the domain but there are a few steps yet with my e-mail provider I need to take in order to fully resolve that issue.
Shopify's Marketing seems to have most of the flows that I would be operating under Klaviyo and might not cause this many issues already...
Is there much of a reason to not utilize the Shopify provided automations and marketing over Klaviyo and others out there?
I just simply want to be able to add my customers and have the flows and automations work properly,,
Thank you
great thanks for all asap can we call and discuss about issue and we find better other app for u
Hello Amit, and thank you for your reply.
I have replied to Ketan above, if you'd like you can also touch on those issues listed above too.
Thank you!
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