Mail with é not able to be used.

Mail with é not able to be used.

noah_essentis
New Member
7 0 0

Hey i wanted to change the sender mail to our mail from domain (esséntis.com) but shopify is not able to use mails with é.

 

Can anyone help with this? 

Reply 1 (1)

DaisyVo
Shopify Partner
4460 499 596

Hi @noah_essentis 

Shopify does not support special characters (like "é") in email addresses. To resolve this:

  1. Use an alternate email address without special characters from the same domain, e.g., info@essentis.com.
  2. If necessary, create a new alias or email address without special characters through your domain host.

If you have further questions, I am willing to answer.

Regards,
Daisy

Please let us know if our reply is helpful by giving it a Like or marking it as a Solution!

Avada SEO & Image Optimizer - The #1 SEO solution