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Merchant center account suspended due to misrepresentation

New Member
5 0 0

Hi Sirs can any one help me to remove the suspension of my google merchant center account. this one suspended due to misrepresentation but I am not understanding the exact reason. Please help me . My store is 

Replies 3 (3)
Shopify Partner
835 73 171

Hi @royshops 

I'm sorry for your inconvenience.

Useful resources:

Checklist Suspended Google Merchant Center Account Fix & Resolve

Shopify Partner
37 3 11


This is Puneet from unbundl. 


I have seen this happening with many of clients. Most of the time issue was missing:

  • Address
  • Customer care details
  • Return/Refund Policy or TOS
  • Payment Methods


I think Payment method is not clearly mentioned on your site.


Still the best way to resolve the issue is to go Google Support Chat and ask them for help. And get a manual review done. 99% case gets approved after manual review.

New Member
5 0 0

Thank you. But all points mentioned is there in my store and payment method mentioned in footer and with products description