Meta Ad campaign sales not showing on Shopify dashboard

Meta Ad campaign sales not showing on Shopify dashboard

Samdw
Visitor
1 0 0

Hi, 

 

For some reason the sales generated from my Meta Conversion ad campaign are not showing up on the Shopfiy Dashboard. There are clearly sales happening but I can only view via Meta Suite. The sales did previously show but now I cannot see any sales from Facebook ever. They have all disapeared.

 

I also see this message: Your Facebook channels has been updated to a new version managed by Meta. As a result your campaigns have been disconnected. Continue to manage and track them directly on Facebook"

 

How do I fix this so that I can see the sales by Facebook channel?

Reply 1 (1)

dboli
Visitor
1 0 0

Same issue here