Microsoft Advertising setup issue

New Member
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I would like to ask how can I complete the process of Microsoft Advertising on Shopify. In the first picture you can see where I am stuck. The second picture is Microsoft app but I think I already have in Shopify platform. Third picture hows that my Microsoft account doesn't exist... I created an account about 2 weeks ago and I already spend about £200 on advertising there and I successfully linked account and set up Paypal billing


Could you please help with this issue? pictures are below


Thank you



Tomas F.

managing director

Dephini Ltd.




Replies 2 (2)
Shopify Partner
717 12 89

Hello Mr. Tomas,


I am Vinod from Bombay India.


I saw your website i must say you are selling excellent Luxury Silver & Gold Jewelry.


Regarding your below query

Firstly When you are doing any kind of ads I would suggest you to create a feed in excel and then upload the same in BING ADS.

Also if you are doing Google Shopping Ads you can use omega commerce  Feeds instead of Default Google Shopping App for your feed for Google Shopping Ads


I have sent you on email on info email please let me know if you need any further help.




Vinod Sachdev
Digital Centrics
Digital Marketing Consultant
Google & Bing Ads | Web Design & Development | Conversion Rate Optimization
Shopify Expert
853 30 214

@dephini You need to setup your Microsoft Merchant Center account. That is different to your ad account. The MC account will provide a place for your catalog so that you can run shopping ads. You can do this in your third screenshot. Perhaps you did not proceed because you thought it was the same as your ad account. Rest assure, it's another thing you need to setup.

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required):