Dear all how are you?
I hope all of you are fine!
Actually I am facing a small problem and I am looking for your help, When my customer complete their orders should be receive a confirmation email but there is some of emails not receiving such as (gmail , iCloud …,)
Hi there, @mohammed88!
Thanks for reaching out to the Community today! This is a great place to come with any questions you have about your Shopofy store, or anything Shopify related!
I appreciate you letting me know about this situation. Your customers should be receiving these confirmation emails when they place an order so it's odd that not all of your customers seem to be getting them.
I have a few testing questions I want to ask to help us determine what may be going on:
I'll eagerly await your reply to this message so we can keep working away on getting this resolved.
Hey, I found a link that may solve your issue I think!
You should have a look and try to troubleshoot the issue from your end. if not resolved, contact or email Shopify experts.
here is the link: www.shopify.com/partners/blog/shopify-email-notifications