My promotions aren't flagged as promotion in Google Shopping

Shadrax1
Tourist
6 0 1

Hello,

In the two images below you can see exemple of products flagged as "sale" or "promotion" by Google shopping

My own products have promotions (ie: price is lower than the "compare to price" one) but they do not get that promotion tag on Google shopping, how can I solve this?

Asalieimage_2022-07-13_110821436.pngSale.PNG

Replies 9 (9)

Shop_Lovers
Shopify Partner
281 46 73
Shadrax1
Tourist
6 0 1

This doesn't apply, I don't even have a Goiogle merchant center accounts, it goes directly through Shopify's google canal

Scott_Clever
Shopify Partner
18 0 3

If you have Google channel app then your also have a merchant centre account. If you go into the channel app you will see a merchant centre account.

 

Go in there and make sure.your set up is correct.

GivingX
Tourist
8 0 0

You have to check the feed again and need to ad promotion code perfect as well as the shipping method must be perfect on the website and then you have to resubmit the product again for approval.

Shadrax1
Tourist
6 0 1

I am still stuck if anyone can help

EmmanuelFlossie
Shopify Partner
3107 228 742

Only valid price drops are eligible to show.

 

For example, if you have had your sales for too long, they will not show, because for example sales drops that are 6+ months are not real.

 

For example, if the original price was never sold at, then the price drop is not real

 

For example, if the original price is RRP, then the price drop is not real

 

There are lots of situations your price drop will not be valid.

 

Mainly make sure the price drop is real, is not year-round, and you have sold the item at its original price in recent history.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

sampymishra
Shopify Partner
296 10 36

Hi @Shadrax1 

 

The price drop will be shown as a promotion only if the product was sold at the original price and suddenly the price dropped. This implies that it should look like a real sale and not like a discounted price throughout the year.

 

You can also use an app, the Easy Google Shopping Feed app by AdNAbu, which manages your merchant center feed and other advanced features such as Multilanguage, Multicurrency, and Metafields. 

You can also get in touch with our experts and request a demo. 

Hope this helps.

Sampy Mishra | Customer Success Manager @ AdNabu

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Josh_Uebergang
Shopify Expert
1018 44 273

Also, what @GivingX said is different. That is a reference to a merchant center program called Promotions. See https://support.google.com/merchants/answer/7322422?hl=en

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping

EmmanuelFlossie
Shopify Partner
3107 228 742

The original poster indicated the following: (ie: price is lower than the "compare to price" one) 

 

This is not a valid promotion, to be considered for a promotion, ie adding it in GMC, then the promotion must be redeemed in the checkout, not prior to this stage.

 

As the compare at a price is not redeemed in the checkout, then in this case, it's considered an automatic promotion, ie a sales drops. And will not be eligible for promotion.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.