Old Store name appears on bottom of email automations

Old Store name appears on bottom of email automations

Kama1
Visitor
1 0 0

When I create an abandoned checkout flow through the shopify email automation section. it shows my old store name on the bottom of the email. How do i change that?

Replies 4 (4)

GemPages
Shopify Partner
5621 1261 1230

Hello @Kama1 

This is GemPages - A powerful Page Builder. Regarding your question, I would like to give you some recommendations to support you:

- Go to the Settings > Notifications > Abandoned checkout

GemPages_Agents_0-1668060671366.png

- Click Edit Code

GemPages_Agents_1-1668060833712.png

- Check at the bottom of the Email body (HTML) field and find the code that talks about your old store name. After that, let's edit it

GemPages_Agents_2-1668060986191.png

Hope my recommendation can work and support you!
Kind & Best regards!
GemPages

GemPages - Build any high-converting store pages for any business


- If you find my reply helpful, please hit Like and Mark as Solution
- Get connected: App Store | Blog | Community | Help Center

flareAI
Shopify Partner
2405 223 540

Hello @Kama1,


This is flareAI: your Fully Automated Free Sales Machine. I hope you're having a good day. flareAI is helping lots of successful Shopify stores generate $5+ million in sales from Google Search, on autopilot.


If my suggestions is helpful to you, please let me know by giving a like or marking it as a solution.


You can check the abandoned checkout email code and see if any code related to the old store name exists in the email code.


For doing this:


1. Login to your store
2. Click on "Settings" > "Notifications"
3. From the list of notifications click on "Abandoned checkout"
4. In the abandoned checkout notification "Edit Code" see if any code related to the old store name that exists.


I hope my suggestion will help you.

 

Gina

flareAI

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

flareAI
Shopify Partner
2405 223 540

Hello @Kama1,


This is flareAI: your Fully Automated Free Sales Machine. I hope you're having a good day. flareAI is helping lots of successful Shopify stores generate $5+ million in sales from Google Search, on autopilot.


If my suggestions is helpful to you, please let me know by giving a like or marking it as a solution.


You can check the abandoned checkout email code and see the old store name exists in the email code.


For doing this:


1. Login to your store
2. Click on "Settings" > "Notifications"
3. From the list of notifications click on "Abandoned checkout"
4. In the abandoned checkout notification "Edit Code" and see any code related to the old store name exists.


I hope my suggestion will help you.

 

Gina

flareAI

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

sarahpeacock
Shopify Partner
27 2 5

I'm not associated with a project but I thought I'd throw in some troubleshooting steps. 

If I go to Automations > Abandon Checkout and poke around I notice there are a few possible options. 

 

If the other comments don't help out, reply with the steps you take and a screenshot that includes where the name is incorrect.

 

It's likely drawing from the code like the other comments mention or a setting somewhere that didn't get updated. If it's the later then updating the source will fix everything. If it's the former then you might have a few other templates to fix as well.