FROM CACHE - en_header

paypal

maincivi
New Member
1 0 0
‎08-10-2020 05:11 AM

Why is my paypal disabled

372 Views
0 Likes
Report
Reply 1 (1)
Nick
Shopify Staff (Retired)
Shopify Staff (Retired)
4531 434 1010
‎08-12-2020 06:52 AM

Hi @maincivi,

Nick here from Shopify. 

Just to confirm, do you mean your PayPal account is disabled or it is disabled in your admin meaning you cannot connect it to your store? I'm not 100% clear. If it is your actual PayPal account, I would advise reaching to PayPal directly about it as it is something only they would be able to assist you with. You can contact them here. 

Can I also ask which country you are based in? It might be the case that PayPal is not an available gateway in the country you are in. Let me know! 

All the best, Nick

Nick | Community Moderator @Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

323 Views
0 Likes
Report

Community Blog Articles

24-09-19241-65844.png
Introduction to Shopify Sales Channels

Photo by Marco Verch Sales channels on Shopify are various platforms where you can sell...

By Ollie May 25, 2023
default image
Shopify - Web Pixels Manager Sandbox FAQ

Summary of EventsBeginning in January of 2023, some merchants reported seeing a large amo...

By Trevor May 15, 2023
two-factor-authentication-security.jpg
Securing your Account with Two-Factor Authentication

With 2-Factor Authentication being required to use Shopify Payments, we’re here to help yo...

By Imogen Apr 26, 2023
Terms of Service Privacy Policy