Pinterest error 107

OmarDN
New Member
1 0 0

Hi, my store address is 

 and I'm getting a Pinterest error (107) saying my products are missing descriptions in the metadata.Screen Shot 2021-11-25 at 8.37.28 am.png

Can you please have a look at this?

cheers
Reply 1 (1)
Hilary
Community Moderator
533 77 100

Hi, @OmarDN 

Welcome to the Shopify Community. Sorry to hear you're having issues with your Pinterest integration. I wanted to let you know that Pinterest is a third party app, and there is fully supported by Pinterest - not by Shopify. 

Hopefully another Community user has had experience with this specific error and lend a hand. Otherwise, your best bet will be to reach out to Pinterest directly for support. You can contact their Support team at: shopify-help@pinterest.com and please include the following information in your email:

  • Your name
  • Your email address
  • Your shop URL (.myshopify.com)
  • Description of the problem
  • Any applicable screenshots & docs

Including this information will help improve their ability to assist you. Let us know how this goes!

Hilary | Community Moderator @ Shopify 
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