FROM CACHE - en_header

Pinterest error 107

New Member
1 0 0

Hi, my store address is 

 and I'm getting a Pinterest error (107) saying my products are missing descriptions in the metadata.Screen Shot 2021-11-25 at 8.37.28 am.png

Can you please have a look at this?

Reply 1 (1)
Shopify Staff (Retired)
Shopify Staff (Retired)
551 78 117

Hi, @OmarDN 

Welcome to the Shopify Community. Sorry to hear you're having issues with your Pinterest integration. I wanted to let you know that Pinterest is a third party app, and there is fully supported by Pinterest - not by Shopify. 

Hopefully another Community user has had experience with this specific error and lend a hand. Otherwise, your best bet will be to reach out to Pinterest directly for support. You can contact their Support team at: and please include the following information in your email:

  • Your name
  • Your email address
  • Your shop URL (
  • Description of the problem
  • Any applicable screenshots & docs

Including this information will help improve their ability to assist you. Let us know how this goes!

Hilary | Community Manager @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog