Post purchase email (14 days)

[valdemarost]

Hi gurus!

I want to send a notification (email) to my customers 14 days after they have made an order on our shop.

Currently I do not see any notifications that allows this in settings>notifications. 

Has anyone found a way to do this? Shopify Email does not allow automations.  

Preferably without using 3rd party apps.

Best regards

Valdemar

[AvadaCommerce]

Hi @valdemarost 🙂

Hope you are doing great 😄

There's no "wait time" setting on Shopify. The Shopify email notification will triggered with events, which means email will be sent out with customer's activities.
For example, customer A purchased a product. Right after that, he will get the email to his mail box.

I know you'd prefer not use a 3rd party app, but an email app will help you build an automated workflow which sends out email after 14 days.

Please kindly take a look at this workflow from AVADA Email Automation: 

You can adjust wait time, and there are several premade automations for you to try on. There are a Free plan available and 24/7 support, so you wont have to worry about building a workflow 🙂

I hope this helps! If you feel like my answer is helpful, please give it a LIKE or mark it as a SOLUTION.
Let me know if you have any questions 🙂

[valdemarost]

Hi @AvadaCommerce 

Thank you, but I found another workaround with Trustpilot.

best,

Valdemar

[AvadaCommerce]

Hi @valdemarost 

Awesome! I'm glad you found a solution!

If you feel like my answer is helpful, I hope you can mark it as a solution.

Have a great day 🙂

[JPisciotta]

How does TRUSTPILOT achieve this?