Post purchase email (14 days)

valdemarost
Excursionist
35 1 5

Hi gurus!

I want to send a notification (email) to my customers 14 days after they have made an order on our shop.

Currently I do not see any notifications that allows this in settings>notifications. 

 

Has anyone found a way to do this? Shopify Email does not allow automations.  

 

Preferably without using 3rd party apps.

 

Best regards

 

Valdemar

Replies 3 (3)
AvadaCommerce
Shopify Partner
3077 702 571

Hi @valdemarost 🙂

 

Hope you are doing great 😄

 

There's no "wait time" setting on Shopify. The Shopify email notification will triggered with events, which means email will be sent out with customer's activities.
For example, customer A purchased a product. Right after that, he will get the email to his mail box.

 

I know you'd prefer not use a 3rd party app, but an email app will help you build an automated workflow which sends out email after 14 days.

 

Please kindly take a look at this workflow from AVADA Email Automation: 

 

AvadaCommerce_0-1643015330438.png

 

You can adjust wait time, and there are several premade automations for you to try on. There are a Free plan available and 24/7 support, so you wont have to worry about building a workflow 🙂

 

I hope this helps! If you feel like my answer is helpful, please give it a LIKE or mark it as a SOLUTION.
Let me know if you have any questions 🙂

AVADA - Top Rated App for Email, SMS, Popups


Check our website for full features and start a FREE TRIAL.
Install another app to boost sales, 100% FREE

valdemarost
Excursionist
35 1 5

Hi @AvadaCommerce 

 

Thank you, but I found another workaround with Trustpilot.

 

best,

Valdemar

AvadaCommerce
Shopify Partner
3077 702 571

Hi @valdemarost 

 

Awesome! I'm glad you found a solution!

 

If you feel like my answer is helpful, I hope you can mark it as a solution.

 

Have a great day 🙂

AVADA - Top Rated App for Email, SMS, Popups


Check our website for full features and start a FREE TRIAL.
Install another app to boost sales, 100% FREE