Problems with Google Shopping App

[Elizabeth_Yelen]

Is there any way to add a color attribute in the Google Shopping App? Color is required for anything in the apparel/accessories google shopping category. What this means is that unless I create my list manually, all jewelry listings are dissproved due to missing color atttribute (essentially half my inventory). I put in a ticket yesterday, but I really need an answer on this asap.

Thanks!

[Josh_Uebergang]

Do you have the "Color" variant option for the product? I use DataFeedWatch for my AdWords clients, to manage all feeds. Makes feed creation and customization so much easier than the free app.

[Elizabeth_Yelen]

No, when my inventory was imported over, the color variants from the old system all translated across as individual items. That duplicated my inventory, so I had to delete it out. Also I don't want a drop down showing up on an item that is only one color.

I actually did try data feed watch, but didn't find it particularly intuitive, meaning I needed a little time to figure it out and go through/track down documentation. They wouldn't stop calling and emailing me which I found stressful and bordering on the edge of harrassment, and made me NOT want to set up any kind of appointment to talk to them (which I was going to do initially), much less purchase anything from them. One or two calls and one email to check in and alert me to things is fine, a call every single day (sometimes twice a day) is not okay.

I'm going to look into submitting a supplemental feed. If it works the way I think it will, then that will solve the issue. Fingers crossed!  🙂