Ecommerce Marketing

Rosalynmitchell · ‎10-25-2021

when I try to create a ad for Facebook the purchase event tab is not working. It is saying you may receive zero purchases. I have created a custom conversion tag and it’s still not working.

can anyone help me resolve this issue so I am able to sell my products.

Rosalynmitchell · ‎10-26-2021

Click to expand...

Any help with this issue I am having ?

Niki_K · ‎10-27-2021

Hi @Rosalynmitchell,

could you please provide a link to your store? Plus, have you used the diagnostics of your events?

Send me a link to your store to niki@hey.com and I'll help you out.
For more info what I do, visit my agency website ecommercepot.com or my personal website nikikozak.me.

Rosalynmitchell · ‎10-28-2021

Yes I can send a screenshot to your email. What is your email address.

Niki_K · ‎10-28-2021

Hi @Rosalynmitchell,

my email address is niki@hey.com

Thanks!

Send me a link to your store to niki@hey.com and I'll help you out.
For more info what I do, visit my agency website ecommercepot.com or my personal website nikikozak.me.