Removing Bounced Emails for Shopify Email via Klaviyo

Dima1994
New Member
1 0 0

Hello! I have been using Klaviyo for email campaigns for about 2 years but this month I decided to move to the original Shopify Email platform. Both Shopify and Klaviyo share the same email database.

My Klaviyo account has a big list of bounced and suppressed emails, unlike Shopify Email.

So whenever I start sending emails, my campaign gets stuck dues to the high bounce rate.

 

Is there any way for me to exclude this list (generated by Klaviyo) from my original Shopify Customer Database? 

Replies 0 (0)