Solved

Reviews from Amazon to Shopify and Google Merchant Center

Irena
Pathfinder
127 1 30

Hi all!

 

1) Is there a way to import reviews for our products from Amazon listings to the Shopify store and then submit those reviews to the Google Merchant Center?

2) If yes, what reviews aggregator can do that? Is Stamped.io a good one?

3) Can this process be sync. between all platforms?

 

Thanks for any help!

Accepted Solution (1)

EmmanuelFlossie
Shopify Partner
2956 221 710

This is an accepted solution.

Expect getting banned. You can only show reviews from sales created on your website. Any imported reviews not from your sales, will be flagged as fake and you will get suspended.

 

You can have 3rd party reviews, such as Trustpilot, but only if that review is from a sale on your website. Amazon sales do not count.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

View solution in original post

Replies 6 (6)

EmmanuelFlossie
Shopify Partner
2956 221 710

This is an accepted solution.

Expect getting banned. You can only show reviews from sales created on your website. Any imported reviews not from your sales, will be flagged as fake and you will get suspended.

 

You can have 3rd party reviews, such as Trustpilot, but only if that review is from a sale on your website. Amazon sales do not count.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Irena
Pathfinder
127 1 30

@EmmanuelFlossie,

Thank you for this info! Then we don't want to do this for sure.

What if GTIN for our products on Amazon and Shopify is the same - is there a way for Google to match those products and start showing reviews/stars straight from Amazon, without involving us then (I saw listings, where it says the source of review, for example Walmart, etc.)?

EmmanuelFlossie
Shopify Partner
2956 221 710

Amazon is not a verified 3rd party for reviews, so no these will currently not show, regardless of what you try.

 

Here is a list of verified review platforms: https://support.google.com/google-ads/answer/2375474

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Irena
Pathfinder
127 1 30

Thanks!

IsmaelMouhab
Shopify Partner
1 0 0

Why can't I use my amazon's review if I am selling the exact product under the exact brand? Makes no sense. 

 

EmmanuelFlossie
Shopify Partner
2956 221 710

Because only reviews that are from sales on the website that you are submitting can be used.

 

Reviews can be hosted on 3rd party aggregators, such as Trustpilot, but not 3rd party marketplaces where the sale was on a different website. Only sales on your own website can be used.

 

You can read the policy here: https://support.google.com/merchants/answer/6098512

 

 

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.