Search Customers by order fulfillment status

[GrazingDays]

Hello,

I am wondering if there is a way for us to search for customers who have orders that are still unfulfilled. I know this is doable under the orders tab, but is it possible to do that from the customers tab?

The reason we want to do this is we generally have 2 types of orders that come through : ones that are fulfilled quickly and ones that are fulfilled little by little over a 10 to 12 month period. We want to be able to market to customers whose orders have all been fulfilled, but not to customers who still have unfulfilled orders. Is there a way to do this?

Thanks so much for your help,

Paul

[rajimulislamjoy]

@GrazingDays  

Hi Paul,

You can’t directly filter customers by unfulfilled orders under the Customers tab. However, you can use the Orders tab to filter unfulfilled orders and then cross-reference those customers. Unfortunately, there’s no direct way to do this from the Customers tab.

Hope that helps!

[PaulNewton]

Hello @GrazingDays 👋 Natively no, with apps set up a process to tag/untag customers based on the status of their orders.

Though no exact off the shelf tasks this should be possible in shopify's free shopify-flow app, or automation app like mechanic 

• Flow - "Add customer tag when order contains a certain fulfillment location" https://shopify.com/admin/apps/flow/editor/templates/5f0e9776-7684-4fd3-aca6-5c6f6314e0df 
• https://tasks.mechanic.dev/auto-tag-customers-when-their-order-is-tagged 
• https://tasks.mechanic.dev/auto-tag-customers-when-order-paid 
• https://tasks.mechanic.dev/?q=order&tags=Customers 

If you need bespoke automation built then contact me by my email for services.
Contact info in forum signature.
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Good Luck.

[GrazingDays]

Hello PaulNewton,



Thanks so much for your response, although this is not exactly what I was
looking for, we can make it work with Shopify Flow. This is the first I hear
of this app and it looks amazing.



Thanks,