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Send custom marketing email based on product variant purchased

RachelS20
New Member
4 0 0

I am looking for a solution in Shopify or via an 3rd party app to send custom marketing email based on product variant purchased. Better if it offers a free plan.

So far I can only find solutions to send custom emails based on a specific product order, but not to variant level.

 

Have installed Shopsync but so far didn't find this option available 😞

Replies 4 (4)
Lori_Frost
Tourist
6 0 1

Having a similar need in our business. Did you ever find a solution? Or does anyone know how to set up automations based on the product variant that a customer purchases? We sell wallpaper and only want to send a specific follow-up email to those who have purchased a sample of wallpaper, not wallpaper rolls/panels.

vinods
Shopify Partner
846 15 93

@Lori_Frost @RachelS20 
Do you mean to say that if a customer purchases X product and the customer should get a follow up email for that same product purchase that could be after x number of days and in that email you guys need to request a review right...if Yes that can be done...

Vinod Sachdev
Digital Centrics
Digital Marketing Manager
Google & Bing Ads | Website Design & Development | Conversion Rate Optimization
Lori_Frost
Tourist
6 0 1

Yes, but only if they purchase a specific variant of that product. For example, we want to send an email to customers who ONLY purchase a wallpaper sample (not a roll/panel). That way they return to purchase panels of wallpaper x days after they've had a chance to receive their purchased sample.

vinods
Shopify Partner
846 15 93

Hi @Lori_Frost 

check this logically a product is a product no matter it is a variant.

did you check the conditions in shopify emailers built in with shopify

let me know any help

Vinod Sachdev
Digital Centrics
Digital Marketing Manager
Google & Bing Ads | Website Design & Development | Conversion Rate Optimization