SEO, AdWords, affiliates, advertising, and promotions
So the issue includes a Shopify store, connected to a Google Merchant account, and Google ads. The problem starts with the GADS REM tag being unable to match ecomm_prodids, which is reasonable since they, well, don't match.
An example of an ecomm_prodid is from the merchant center is "shopify_AT_8080110125363_44260988256563". While the example of an ecomm_prodid from the dataLayer is "shopify_US_8080110125363_44260988256563". Same same but not the same (AT is replaced by US). And that doesn't make any sense, since the store has nothing to do with the US.
I've checked the google shopping channel settings and there's no mention of the US anywhere. The same goes for the Merchant center, which uses the feed to sell products in Austria (AT).
So where the hell does this dataLayer data comes from? Where can I change these settings, so the ecomm_prodids will match, and I'll be able to use the feed for dynamic RM?
I have seen this issue before, however don't remember what steps my client did to resolve it.
I think he changed the store default currency, then deleted the app and re-enabled the app. But it was a while ago so not sure if these are the only steps.
I recommend talking directly to Shopify support, as it is technically a bug.
User | RANK |
---|---|
8 | |
7 | |
6 | |
5 | |
4 |
On our Shopify Expert Marketplace, you can find many trusted third party developers and fr...
By Arno Nov 27, 2023You've downloaded the Search & Discovery app from the Shopify App store, and as you're ...
By Skye Nov 8, 2023The year-end shopping season is just around the corner. Is a flash sale on your radar? Are...
By Jasonh Nov 6, 2023