Shopify email marketing

Solved
inlander
Excursionist
39 0 5

with Shopify's built-in email marketing function, how do I reuse a previous email?  I want to send a recently sent email to a different group but I don't see how to do that.  I hope I don't need to recreate the email from scratch.

 

Thanks

 

 

 

 

Accepted Solution (1)

Accepted Solutions
Dirk
Shopify Staff
1232 148 269

This is an accepted solution.

Hey, @inlander 

When you go into the Shopify Email app, you will have a button to select 'create campaign'. From there, you can choose to create a new or previously used email template. I've recorded my screen to show you how to get there:

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 7 (7)
Dirk
Shopify Staff
1232 148 269

This is an accepted solution.

Hey, @inlander 

When you go into the Shopify Email app, you will have a button to select 'create campaign'. From there, you can choose to create a new or previously used email template. I've recorded my screen to show you how to get there:

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

inlander
Excursionist
39 0 5

Thanks!  figured that out soon after I posted the question.  the feature's placement is a bit hidden/not super obvious.  allowing duplicating an old campaign directly would be a bit more intuitive.  

Dirk
Shopify Staff
1232 148 269

Hey, @inlander 

I'm glad you were able to get that old campaign template to work from again. I appreciate the feedback as well!

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Propelguru
Trailblazer
306 7 45

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AVADA
Shopify Partner
7 0 0

Hi @inlander ,

 

Go to Marketing  > Campaigns > New campaign > Shopify Email > Previous email > 

You can see a list of previous email and click Duplicate on email campaign that you want to copy.

 

AVADA_0-1626927641410.png

 

AVADA - Top Rated SMS, Email Marketing Automation - Trusted by 60.000+ merchants global.
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Stitched
New Member
2 0 0

This is, indeed, the solution, however duplicating a previous email doesn't work.

Right now, Shopify Email is riddled with problems; from refresh / server issues, to dropped connections from your shop. Clearly, some code was updated that wasn't tested because, in it's current state, it is completely unusable.

tinyplants
New Member
1 0 1

Duplicating an old email is no longer an option. I just went to try it and the only options are Shopify templates; previous emails are just not there anymore. Can we get this feature back?