shopify email

[lucylucy9608]

Hi all, 

I've recently finally found out the perfect size for the shopify email app. Basically, I create my design in Canva (21x70cm) and then upload it as a picture to Shopify email. This has been working perfectly for the last couple of months, and now no matter what I do the picture doesn't reach the full width of the email. I have of course tried to change the width, but it stays the same. Example below:

 I simply want my design (the picture I inserted) to cover the full width covering the blue backgroud. 

 

Anyone knows if there has been a recent update or any changes that prevent me from doing the described above?

Many many thanks for all your help!

Lucy

[asifadib]

Hi Lucy,

Try these quick fixes to make your image full-width in Shopify Email:

1. Check Image Size: Export from Canva at 800px wide (or 1000px) for best results.

2. Adjust Block Settings: Click the image and set width to 100% (remove padding if needed).

3. Use a Full-Width Section: Some templates restrict width—switch to a "full-width" layout.

4. Reach Out to Support: If it still doesn’t work, Shopify may have updated their system.

Let us know if you need more help!