Shopify Marketing or Klaviyo?

[SFisk]

Hello everyone, 

I've been running an online and box sporting good's store for almost a year now. I've used both Klaviyo and Shopify Marketing to run (some) campaigns and automated flows. 

I've had a lot of issues with Klaviyo and having it sync new contacts when they are added via Shopify POS resulting in them not receiving a Welcome Series for subscribing. 

I've also ran into the issues of having most of my e-mails going into the junk or spam folders of my recipients through either platform when I manually send out the welcome e-mail among others as well. 

Is there much reason to use Klaviyo still as Shopify seems to offer a lot more when it comes to e-mail marketing? 

Or have you ran into similar issues like myself while using the Shopify's POS system and Klaviyo flows? 

Thank you. 

Schuyler

[KetanKumar]

@SFisk 

can you please share more issue details 

also do you need similar other app let me know 

[SFisk]

Hello Ketan and thank you for replying. 

The majority of my issues with Klaviyo are when I use my Shopify POS system to add a new subscriber, Klaviyo seems to skip on sending them the welcome series flow e-mail or rather just doesn't even acknowledge them at all. They will just go into the Newsletter segment and nothing else will come from it. I could just manually send them the e-mail but that just defeats the purpose of the flow in the first place.

Another issue I am having is the fact my e-mails when used with Klaviyo, they apparently go right to spam folders and I had Klaviyo support go in and fix the domain but there are a few steps yet with my e-mail provider I need to take in order to fully resolve that issue. 

Shopify's Marketing seems to have most of the flows that I would be operating under Klaviyo and might not cause this many issues already...

Is there much of a reason to not utilize the Shopify provided automations and marketing over Klaviyo and others out there? 

I just simply want to be able to add my customers and have the flows and automations work properly,,

Thank you

[KetanKumar]

@SFisk 

great thanks for all asap can we call and discuss about issue and we find better other app for u

[AmitGodoble]

Hello Mr. @SFisk, hope you are doing great. I would like to help you here with this solution. 

As you are facing lots of issue with klaviyo, there must be something that you are lacking off because Klaviyo is the one of the best tools for email marketing on Shopify. 

You have two ways to resolve your issue. In the first place, See where are you lagging in Klaviyo. Secondly, switch your tool.

I know some of the best alternatives of klaviyo.

1. Omnisend 

2. ActiveCampaign

3. Ortto 

4. SmartrMail

5. Drip

6. Mailchimp 

7. SendinBlue

8. GetResponse 

9. Avada 

10. Sendlane

11. ConvertKit 

12. SendX

I'm also sharing a link for you: https://adoric.com/blog/best-12-klaviyo-alternatives-for-shopify/

Mr. @SFisk, I hope my solution will help you to come out of this issue. But if you have any questions, do let me know.

And yes, if you genuinely like this post, please like it and if you find this post helpful, please mark it as solution. This will motivate me to post more answers. Thank you so much in Advance.

Regards,

Amit

[SFisk]

Hello Amit, and thank you for your reply. 

I have replied to Ketan above, if you'd like you can also touch on those issues listed above too. 

Thank you!