Shopify Pixel - Customer Events

Solved

Shopify Pixel - Customer Events

surewaydm
Shopify Partner
24 3 1

I am using shopify pixel to track conversion in the customer events section. However I noticed after setting up the pixel there, my pages url on GA all startted to have prefix, something like this /wpm@b066555w123456p5dc7d5444bee9e66/custom/web-pixel-1555455@1/sandbox/modern/

followed by the path url.

 

Anyone having the the same issue?

Accepted Solution (1)
surewaydm
Shopify Partner
24 3 1

This is an accepted solution.

For anyone facing the same issue, the quickest solution I've found is to clean up the URLs in Google Tag Manager.

View solution in original post

Replies 10 (10)
surewaydm
Shopify Partner
24 3 1

I don't follow. What is remeriytao?

surewaydm
Shopify Partner
24 3 1

There is no such thing in settings! I think you are mixing Shopify settings with another platform.

surewaydm
Shopify Partner
24 3 1

Actually, you should try to provide some value in your responses. I know the setting section for Shopify and the answer you gave is litrally none existant! I was polite considering you were just BS with your answer.

 

surewaydm
Shopify Partner
24 3 1

This is an accepted solution.

For anyone facing the same issue, the quickest solution I've found is to clean up the URLs in Google Tag Manager.

Sam_Mahmud
Shopify Partner
295 9 16

Hello surewaydm,

is your issue fixed? if not i can fix it with GTM.

Thanks

Your COFFEE TIP! Can Create something incredible!
Require Assistance with website design or enhanced conversion tracking Via Google Tag Manager GTM ?
sam.analyst4@gmail.com! or WhatsApp!
Solved? accept it as solution with like
Ben_Stevens
Tourist
12 0 1

This solution is really a workaround surely, not a solution?

Saying that, can you share how I should fix this in GTM?  I have used a Shopify pixel to implement this and really struggling to get it working.

It keeps adding a load of junk in the middle of my URLs

e.g

/wpm@960565caw95f6f6d6pe10748f4mf4569064/custom/web-pixel-25755807@1/sandbox/modern/cart

 

I am also having the same issue with Microsoft Clarity.  I want to try their new features but this junk is preventing me

Sam_Mahmud
Shopify Partner
295 9 16

yes possible to send the main URL instead of the sandbox URL. 

when we implement the datalayer in the customer event custom pixel we have to create 3 datalayer variables to send with every event. 

 

Sam_Mahmud_0-1725235697175.png

 

 

Your COFFEE TIP! Can Create something incredible!
Require Assistance with website design or enhanced conversion tracking Via Google Tag Manager GTM ?
sam.analyst4@gmail.com! or WhatsApp!
Solved? accept it as solution with like
PrettyIDAACTIVE
Visitor
3 0 0

Hello Sam, 

 

I have the similar issue, my google app shows as disconnected on my 'customer event page'. I have all my tagging and accounts are set up and linked properly, I think. my url is www.idaactive.com and is showing the right tags. 

 

Screenshot 2024-09-05 at 09.48.05.png

sunlighten-us
Tourist
5 1 2

@surewaydm I'm having this same issues. I've narrowed down that is started in early Nov 2024, but I don't recall what changes I did...mainly b/c I made many changes to the site at that time.

When you say you "cleaned up the URLs in GTM" are you referring to having them all filters in GA4 or what did you specifically do?

This isn't happening to all my URL either. I can't pin-point what is causing it. But I did start using an app for Landing Pages called Pagefly. Do you think an app would be causing this?