Shopify product not showing on my instagram and facebook

Shopify product not showing on my instagram and facebook

ibbe
Tourist
7 1 0

 

Hello there!
Actually i had added our Facebook and meta business social profile to the shopify but that doesn't showing up the products over there on Facebook page or on Instagram as well.
Would you guide us better way or the issue still we have in our store please?
Kindly reply soon it's an urgent.
Thanks a lot for considering us.

Replies 2 (2)

OneMobile
Shopify Partner
169 16 35

Hi @ibbe 

 

If you have properly linked your Meta account with Shopify but still cannot see the products showing up on Facebook or Instagram, perhaps you haven't included your Shopify products in the Facebook and Instagram channel yet.

 

If that's the case, Select the products you want to appear on Facebook & Instagram > Click ... (More actions) > Choose Include in sales channels.

 

Otherwise, visit this article from Meta to troubleshoot your syncing issues (privacy violation, out-of-stock items, missing images, broken links, invalid price ranges, etc.)

 

I hope that this helps!

If you find my answer helpful, please hit the Like button or Mark as solution to show me some encouragement.
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ibbe
Tourist
7 1 0

I did same . It’s not working