Target segment of customers in automated customer journey

Target segment of customers in automated customer journey

shishijacobs
Visitor
1 0 1

I am setting up automated marketing emails that send after someone orders from my shop. I would only like to send these emails to a specific segment of my customers, though, but cannot figure out how to set that up in my workflow. 

 

Is this possible to do through automated emails? Any guidance or support would be much appreciated.

 

Thanks

Reply 1 (1)

giftrs
Tourist
3 0 7

Hi @shishijacobs,

 

I've confirmed with Shopify Support that currently there is no option to set up automated emails for specific customer segments within Shopify's email automations. I was told that the more merchants share this feedback, the higher the priority it will be for the development teams to add this to their roadmap.

Leaving my comment here as an FYI and to encourage others to like this thread in order to hopefully speed up this feature's implementation 🤞

 

Cheers,

Vivien