SEO, AdWords, affiliates, advertising, and promotions
Hi All,
I have the Tiktok app set up on my shopify and everything seems to be recording except add to carts. Does anyone know if this is a glitch or if there is any way to fix it? Here is a screenshot attached for reference. You'll see that there is a lot of activity and purchases but the add to cart event seems to be fully missed.
Thanks in advance!
Hi stackJS,
tiktok for shopify is not optimized well. i worked with some of my clients they faced same issue.
if your issue is not fixed yet i would recommend you to set up the tiktok pixel via GTM tag.
if you need further assistance feel free to ask
Thanks
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