SEO, AdWords, affiliates, advertising, and promotions
I would like to send the exact same order notification which the customer receives to a staff member. It is important that the staff member can see how and in which language and format the customer received the order notification. (Same translated titles, metafields etc. of the products)
In Shopify Admin under order, there is a button "View email". I would like to send exact the same email to a different recipient other than the customer.
Is there a solution for this? Apps? Configurations? Create app and use the API?
Thanks
Ricu
I don't think you can do it within Shopify admin. Couple ideas for apps:
1) Email marketing app. Been a couple years since I had a store but we used Klaviyo, I remember it being quite powerful with lots of data points. I would imagine a dedicated email marketing app could read the same order data and send to a staff member.
2) People use Order Automator to send custom order notifications to staff, suppliers, etc. It wouldn't be the exact same email as Shopify sends but you can include things like order details, line item details, custom text, etc. If you want to try that, send a message in the app chat button when you install it to turn on the new notification editor (it's currently in public beta for another 2 weeks... the old editor has set text but the new one is fully customizable so you can use any language).
June brought summer energy to our community. Members jumped in with solutions, clicked ...
By JasonH Jun 5, 2025Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025