Translate Staff Notifications

Translate Staff Notifications

RicuC
Shopify Partner
1 0 0

I would like to send the exact same order notification which the customer receives to a staff member. It is important that the staff member can see how and in which language and format the customer received the order notification. (Same translated titles, metafields etc. of the products)

 

In Shopify Admin under order, there is a button "View email". I would like to send exact the same email to a different recipient other than the customer.


Is there a solution for this? Apps? Configurations? Create app and use the API?

Thanks
Ricu

Reply 1 (1)

JoesIdeas
Shopify Partner
2475 228 666

I don't think you can do it within Shopify admin. Couple ideas for apps:

 

1) Email marketing app. Been a couple years since I had a store but we used Klaviyo, I remember it being quite powerful with lots of data points. I would imagine a dedicated email marketing app could read the same order data and send to a staff member.

 

2) People use Order Automator to send custom order notifications to staff, suppliers, etc. It wouldn't be the exact same email as Shopify sends but you can include things like order details, line item details, custom text, etc. If you want to try that, send a message in the app chat button when you install it to turn on the new notification editor (it's currently in public beta for another 2 weeks... the old editor has set text but the new one is fully customizable so you can use any language).

• Creator of Order Automator [auto tag, fulfill, connect FBA, daily jobs]
• Co-Creator of Product Automator [suite of features for products / collections]
• Shopify developer for 10+ years, store owner for 7 years
• Blog: Shopify Tips, Guides, and Automation Tactics