Trouble signing up for the Affiliate Program, any advice?

Nat14
Not applicable
3 0 0

I've encountered issues while attempting to sign up for the Shopify Affiliate Program without success. Could someone please guide me on where to find assistance or provide contact information for further help? Your support is much appreciated!

Replies 6 (6)

Emily
Shopify Staff
1346 102 193

Hi, @Nat14.

 

Thank you for reaching out! 

 

I would be happy to try and help you here. What type of issues are you encountering? 

 

Talk soon, 

 

 

Emily | Social Care @ Shopify 
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Nat14
Not applicable
3 0 0

Hi @Emily, does our agency need to set up a Shopify store to be qualified as a Shopify Affiliate? Our agency tried signing up to be a Shopify Affiliate but was rejected because "we did not meet the MSA standards." I tried creating a ticket in the Shopify Affiliate center twice to troubleshoot this, but I never got back a response. Would it be possible to set up a call with someone to troubleshoot this, because it seems kind of impossible for Shopify not to qualify an agency who brings in a lot of clients who use Shopify and purchase themes. 

Emily
Shopify Staff
1346 102 193

Hi, @Nat14.

 

Thank you for your reply, and thank you @OneMobile for helping provide that information. 

 

They are right, as in you do need to meet the requirements to be accepted. You are more then welcome to reach out to our Support Team if you believe you do meet these requirements. 

 

Please let me know if you have further questions!

 

Take care,

Emily | Social Care @ Shopify 
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Nat14
Not applicable
3 0 0

Unfortunately, the live support chat isn't helpful as it spits back automated information. 

 

Would love to know what the reapplication process looks like, and should I use another email to do so.

Emily
Shopify Staff
1346 102 193

Hi, @Nat14.

 

Thank you for your reply! I am sorry you don't find our support chat helpful. You can always click the 'I need more help' button at the bottom of the chat to be connected with an advisor. 

 

Reapplying to the affiliate program looks the same as when you first applied. I would recommend to wait a few months as our team is looking for growth upon your reapplication. Your email address wouldn't affect the application as our team is looking at the social account your applying with. 

 

Please let me know if you have any further questions!

Emily | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

OneMobile
Shopify Partner
149 15 30

Dear @Nat14 

 

In order to successfully sign up for Shopify Affiliate Program, you'd have to meet the requirements of Shopify's in-house team. If you believe you are well-qualified, you can reach out to Shopify staff via live-chat support.

 

Log into your account, then visit https://help.shopify.com/questions. From there, you can chat with a support representative, send an email, or request a phone call.

 

I hope that this helps!

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