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Unable to receive any Notification email

Eunail
New Member
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Hi Friend
we cannot receive any email after try to send test any notifications email. So I have check the domain setup and email setup. No any issue found.

So I read shopify user manual and to do testing(send mail to check-auth@verifier.port25.com) . I found DKIM verification status is None.

After that I have to remove and re-create DKIM setup in domain configuration to same again. But DKIM verification status still is None. I'm also not sure the issue whether is caused by DKIM verification.

Last time I have success to testing and received notification on the 2021-Feb-12. Actually no any setup change until now. Don't know why cannot receive any notification currently. Please help. Thank so much!!!!

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