Unable to search product in google shopping on window/google chrome only

[Mochajimmy]

I am wondering if any of you experience where I have connected the google product free list. 

The product is showing when I’m using iOS/safari when I search it in google. However, I couldn’t locate any product when I’m using window/google chrome. 

Is there anything I can do to turn my product visible in window/google chrome?

[EmmanuelFlossie]

Every browser, every user, every location, etc will have different results. So having the exact same details on every device, search, etc is not possible.

I recommend to improve your data feed quality by following the recommendations and requirements here: https://support.google.com/merchants/answer/7052112?hl=en

[Mochajimmy]

So whenever it synced, if it’s showing in iOS/safari then may I assume it’s actually working fine with window/google chrome instead of any tech error?

[EmmanuelFlossie]

I would not know, unfortunately. I doubt there is any technical issue. If you believe there is, I recommend reaching out to Google directly.

[flareAI]

Hello @Mochajimmy,

I am Gina from flareAI app helping Shopify merchants get $5Million+ in sales from Google Search, on autopilot.

There could be several reasons why your products are not showing up in Google Chrome on Windows. Here are a few things you can try:

1. Clear your browser cache
Sometimes, the browser cache can prevent products from showing up in search results. Try clearing your browser cache and then searching for your products again.

2. Check your product feed
Make sure that your product feed is up-to-date and that all the required fields are properly filled out. Use the Google Merchant Center's product feed debugger to see if there are any errors or warnings.

3. Check your website's SEO
Your website's search engine optimization (SEO) can also affect how your products appear in search results. Make sure that your website is optimized for relevant keywords and that your product pages have unique, descriptive titles and descriptions.

4. Verify your website with Google
Make sure that your website is verified with Google Search Console. This will help Google crawl and index your website more effectively.

5. Use structured data
Implement structured data markup on your website to help Google better understand your products and display rich snippets in search results.

6. Submit a sitemap
Submit a sitemap of your website to Google Search Console. This will help Google crawl and index your website more efficiently.

By trying these steps, you may be able to improve the visibility of your products in Google Chrome on Windows.

Gina