Urgent Help! Can't set up an AD

New Member
4 0 0

Hi there.

I have got a question.. When i am trying to add my facebook page it does not let me use my page even though i have one created.

It says that i should create a page,when i have one created and i have even linked it to the business manager( or at least i think so) 

Can someone help please .. I am going crazy right now.



But when i enter to my Business Manager Home i see that the page is already added.


Replies 2 (2)
New Member
6 0 0



Had a similar issue. In my case, the thing was that I didn't publish my page. https://www.facebook.com/help/www/184605634921611?helpref=related


Hope that helps

Shopify Partner
42 1 3

Hi @cozyhaze !


Make sure that you have provided access to the specific ad account that you are trying to use. 


In other words, you must link the page with the ad account you want to use. 


Let me know if this works.