Where and/or how does one add the identifier_exists field to Google Shopping channel inside Shopify?

astroblade
New Member
3 0 1

We don't have barcodes, and our submissions are being rejected. I see the solution is to input false for identifier_exists field, but it isn't an option nor do I see it as an option to add as a field.

Replies 27 (27)
MS-WEB-DESIGNER
Shopify Partner
3012 181 488

Dear astroblade,

 

You can use it at google sheet by adding "identifier_exists" as a new column and give value as FALSE

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EmmanuelFlossie
Shopify Partner
1562 94 375

You can use feed rules in Google Merchant Center. Choose identifier exists as the target and set it to no

Then also clear brand, mpn and grin attributes.

Here is the documentation: https://support.google.com/merchants/answer/7450276?hl=en

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
Maywell
New Member
1 0 0

Hey Emmanuel! 

 

I'm hoping for some clarification. If I set up a feed rule for identifier exists and set it to no, will it mess things up if I still have a brand attribute?

EmmanuelFlossie
Shopify Partner
1562 94 375

Yes,

Here is the rule:

When submitting product identifiers the following rule applies.
If a manufacturer has assigned a bar code, then submit brand, mpn (if available), GTIN and set identifier exists to yes.
If the manufacturer has not assigned a bar code, then remove the values brand, mpn, gtin and set identifier exists to no.
References:
https://support.google.com/merchants/answer/6324351
https://support.google.com/merchants/answer/6324461
https://support.google.com/merchants/answer/6324482
https://support.google.com/merchants/answer/6324478

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
KerryAlx
Tourist
5 0 2

Hi 

Thanks for these answers! I have a mixture of products with barcode and custom products - so I am thinking that a google sheet as a secondary feed is the way to get identifier_exists applied to my sub-set of custom products. Why do I need to remove my brand name from this sub-set?

Thanks

Kerry

EmmanuelFlossie
Shopify Partner
1562 94 375

Otherwise you get limited by product identifier warnings.

For example in my application, you can import all data, then edit the attributes in the editor, so that you can easily manage everything in one area.

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
shanchinraj
New Member
1 0 0

how do you clear gtin, brand values in google menchant

EmmanuelFlossie
Shopify Partner
1562 94 375

YOu can use feed rules, explained here: https://support.google.com/merchants/answer/7450276?hl=en

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
kmmiller45
New Member
11 0 0

Did you ever figure out how to clear all these fields at the same time as setting the identifier to no?

kmmiller45
New Member
11 0 0

I attempted to use feed rules here to mark identifier exists on my items with no gtin and no mpn as no.  For some reason though it is marking some of my items with a gtin as identifier exists no.  Can you see why this would be happening?  Also if I am to clear other variants if I set identifier exists to no I have thus far been unable to figure out how to use the rules to do that.  Sorry I am old and this stuff is new to me 🙂

kmmiller45_0-1605889076386.png

 

EmmanuelFlossie
Shopify Partner
1562 94 375

Check that the MPN field is not empty, as your rule is based on AND, meaning both GTIN and MPN need to be empty.

Could you elaborate on your variant question, I am not clear what you are asking.

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
kmmiller45
New Member
11 0 0

Thank-you for the reply!

Like many other merchants I sell a wide variety of merchandise and much of it doesn't have a GTIN.  My store was doing well on google shopping and then almost 2 months ago my listings became no longer eligible for enhanced listings and my sales came to a screeching halt.  So for the last 2 months I have been trying to fix this.  I created the feed rule I mentioned before and it resolved issues with almost 600 of my items and for 1 day I was again eligible for enhanced listings on google and I had sales.  But then then next day I was ineligible again.  So I noticed the Incorrect value [identifier exists] error on some of my listings that was not there the day before.  These listings have a gtin but for some reason my feed rule set the identifier exists flag to no.  Another possibility is that these are listings added after the new feed rule was made and for some reason the identifier exists flag no longer defaults to yes after applying my feed rule.  So I am trying to see if there is something wrong with my feed rule or my logic behind what I am trying to do.

The other question regarding clearing variants is I saw in your one of you posts where you said that if you set the identifer exists flag to no that should then also clear the brand, mpn and grin attributes.  I can't figure out how to use the feed rules to do this.  The tools I am using in Google Merchant Center don't seam as robust as some others I am seeing online.

EmmanuelFlossie
Shopify Partner
1562 94 375

The image you showed, the rule does not look strange. If it's an effective rule, I do not know as each account is different.

I would set the rule, if gtin is empty or invalid, remove mpn and brand, set identifier to no.

You need to create a rule for each attribute, ie brand, mpn, gtin, identifier exists. You can create 1 rule for all.

This is the rule my application automatically uses. And don't have a single merchant having issues. If you base it of MPN, yes you start to see other issues. 

 

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
kmmiller45
New Member
11 0 0

Thanks for the reply.  You said "You need to create a rule for each attribute, ie brand, mpn, gtin, identifier exists. You can create 1 rule for all."  I'm confused by the statement as the first sentence seams to indicate that I need to create multiple rules and the second sentence indicates that I can do it all in 1 rule.  I can't see where I can do it in separate rules because I don't see where the logic allows you do to conditionals between rules ie. if rule 1, then apply rule 2.  And I cant see where I can do it in 1 rule because  I don't see in google merchant how I can create a rule for all.  There doesn't seam to be any conditional statements to support that.  You can set a few AND and/or OR conditions but only 1 Set To in this tool.  I don't see where you can do it all at once.  Do you have an example using Google Merchant Center where I can do this?

EmmanuelFlossie
Shopify Partner
1562 94 375

My application can do it all in one go. 

 

If you want to set it up in Google Merchant Center, you need to setup 1 rule for each target attribute. IE, 1 rule for GTIN, 1 rule for MPN, 1 rule for Brand and 1 rule for identifier exists.

When I say 1 rule, I meant 1 target attribute rule. I did not mean if else rules like you have in the image.

You must follow the following concept:

When submitting product identifiers the following rule applies.
If a manufacturer has assigned a bar code, then submit brand, mpn (if available), GTIN and set identifier exists to yes.
If the manufacturer has not assigned a bar code, then remove the values brand, mpn, gtin and set identifier exists to no.
References:
https://support.google.com/merchants/answer/6324351
https://support.google.com/merchants/answer/6324461
https://support.google.com/merchants/answer/6324482
https://support.google.com/merchants/answer/6324478

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
kmmiller45
New Member
11 0 0

I appreciate your help and I'm sorry for the delay in my response.  What you are saying seams to me to contradict what Google is saying in that Google says to set identifier_exists to yes if you have the bar code OR if you have brand name and mpn.  But the way I am reading what you stated is that the only case that I can set identifier_exists to yes is when I have a bar code.  Can you please clarify this?

My second question here is related to the removal of the attributes when the identifier_exists field is set to no.  What happens if you just leave them in?  Is that an issue or are they just ignored.  Over 2 months now ineligible for enhanced listings so at this point I am ready for some hired help if there is someone out there can help me.

EmmanuelFlossie
Shopify Partner
1562 94 375

Indeed, Google's documentation does say that.

And if you follow that, you will notice issues such as Limited by missing product identifiers.

You are not required to follow my guidance, but if you do, you will resolve all issues.

Why am I so confident? I help over 325 clients every year, and nearly a thousand on Google's official community.

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
kmmiller45
New Member
11 0 0

I didn't intend to offend you.  And I didn't doubt you I just wanted to understand.  I am an engineer so that's my thinking process.  My account magically fixed itself yesterday leading me to understand what I previously thought and that is that it was political sabotage from the start.

kmmiller45
New Member
11 0 0

Ok so once again my account was flagged as ineligible after only 7 days.  EmmanuelFlossie you mentioned having clients.  Can I hire you to help me determine the cause of this frequent issue?