Solved

Why am I seeing unusual traffic from the United States on my UK-targeted store?

Cycc
Tourist
5 0 2

Hi all,

 

I am currently building a store targeting audience in the UK. It has yet to be published and is protected with password.

Throughout building the website, I have noticed an unusual traffic from the United State, up to 70% from lowa. 

I have only started sharing my website link few days ago. Has anyone encounter something similar?

Thanks in advance!

John

       Location         Conversion Rate Orders Order value Sessions

 
United States
0.00%
0
£0.00
79
 
Unknown
0.00%
0
£0.00
62
 
United Kingdom
0.00%
0
£0.00
39

 

 

Accepted Solution (1)

PageFly-Richard
Shopify Partner
4272 969 1620

This is an accepted solution.

Hi @Cycc

Here what I'd do in this case: 

  • Go To Google Analytics Report (If you don't have it yet, I suggest that you set it up, should take less than 10 minutes) 
  • Go to Audience report -> Geo -> Examine Bounce rate and Pages/Session of traffic from USA. If the bounce rate is over 90% and pages/session is around 1 or less, it might have been that your website was under a bot attack. 
  • Go To Acquisition report -> All Traffic -> Channels -> Other, select Landing Page -> see if there is any landing page containing "bot-traffic" (GA will automatically detect it) . 

Screenshot (10).png

Screenshot (11).png

Using these 02 approaches can help you determine whether your site got hit by bot or not - if not, may be your content simply resonates better with audience from Iowa 🙂 

Bot traffic is generally harmless, you just need to exclude it from your GA report so that you can have the most accurate view of your website performance - there are lots of resources and tutorials on how to exclude bot traffic on GA so it should not be a major problem. 

Let me know if my answer is of help with a thumb up or like 😄 

Please let me know if it works by giving it a Like or marking it as a solution!


PageFly - #1 Page Builder for Shopify merchants.


All features are available from Free plan. Live Chat Support is available 24/7.

View solution in original post

Replies 3 (3)

jclarkdev
Shopify Partner
6 0 2

Hey John,

 

Please consider the locations that you have shared the link to your site.

 

Also, I will need more context to help you troubleshoot this. 

- Are the visitors performing any actions on your site?

- Are the visitors clumped together at a particular time(s) or evenly distributed throughout the day/week/month?

- Where have you shared the link to your site?

- Have you considered the possibility of Google indexing your site and people finding it on Google?

 

Let me know how I can help you further, looking fwd to your reply.

PageFly-Richard
Shopify Partner
4272 969 1620

This is an accepted solution.

Hi @Cycc

Here what I'd do in this case: 

  • Go To Google Analytics Report (If you don't have it yet, I suggest that you set it up, should take less than 10 minutes) 
  • Go to Audience report -> Geo -> Examine Bounce rate and Pages/Session of traffic from USA. If the bounce rate is over 90% and pages/session is around 1 or less, it might have been that your website was under a bot attack. 
  • Go To Acquisition report -> All Traffic -> Channels -> Other, select Landing Page -> see if there is any landing page containing "bot-traffic" (GA will automatically detect it) . 

Screenshot (10).png

Screenshot (11).png

Using these 02 approaches can help you determine whether your site got hit by bot or not - if not, may be your content simply resonates better with audience from Iowa 🙂 

Bot traffic is generally harmless, you just need to exclude it from your GA report so that you can have the most accurate view of your website performance - there are lots of resources and tutorials on how to exclude bot traffic on GA so it should not be a major problem. 

Let me know if my answer is of help with a thumb up or like 😄 

Please let me know if it works by giving it a Like or marking it as a solution!


PageFly - #1 Page Builder for Shopify merchants.


All features are available from Free plan. Live Chat Support is available 24/7.

owaylau
Visitor
1 0 0

it happens to me too and the traffics are also coming from Lowa.