Why Automation Email show 0 reach count?

YitianCai
Shopify Partner
1 0 0

I set up the 'welcome new subscriber' automation email yesterday. During testing, I found that emails were being received automatically. However, when I checked the automation today, I noticed that although the system showed successful email delivery, the reach count was 0. What could be the reason for this? Could it be because users haven't clicked on my automated emails?

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