Why can't I connect Google Ads to my online store?

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Why can't I connect Google Ads to my online store?

got2learn
Visitor
2 0 1

Hi 

When I try connecting Google Ads to my Shopify store, it asks me to send an "invite email" and then I get this in this particular order (see pics), it asks me to recover an email adresse that's not even mine, I have no idea what to do..this is in Shopifythis is in ShopifyI click continueI click continuethen it sends me here (I have no idea whos email that is) and then it asks me to recover it.then it sends me here (I have no idea whos email that is) and then it asks me to recover it.

Accepted Solution (1)

claricelin
Shopify Partner
148 19 31

This is an accepted solution.

It might be best to disconnect and set it up again. Remember to log into the Google email address that you used to create your Google Ads account. And make sure your Google ads account is created before you configure this setup in Google (Shopify) app.

I help store owners to double their traffic and sales by getting on Google and YouTube page one. Check out my YouTube channel for more tips and tactics to drive traffic and sales ➤ https://youtube.com/claricelin

Download my Shopify Marketing Guide to learn both FREE & PAID ways to drive visitors to your store that convert into paying customers. ➤https://claricelin.com/shopify-marketing-guide/

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Replies 2 (2)

claricelin
Shopify Partner
148 19 31

This is an accepted solution.

It might be best to disconnect and set it up again. Remember to log into the Google email address that you used to create your Google Ads account. And make sure your Google ads account is created before you configure this setup in Google (Shopify) app.

I help store owners to double their traffic and sales by getting on Google and YouTube page one. Check out my YouTube channel for more tips and tactics to drive traffic and sales ➤ https://youtube.com/claricelin

Download my Shopify Marketing Guide to learn both FREE & PAID ways to drive visitors to your store that convert into paying customers. ➤https://claricelin.com/shopify-marketing-guide/
got2learn
Visitor
2 0 1

Thanks, I did what you said, I disconnected my Google accoutn and reconnected with mine and it worked instantly, thank you so much!!!