Why can't I manually send abandoned cart emails?

Why can't I manually send abandoned cart emails?

raffaellad
Visitor
1 0 0

Hi I'd like to be able to manually push through abandoned cart emails why can I not do this?

Reply 1 (1)

Elias
Shopify Staff
3076 300 537

Hi, @raffaellad.

 

Thank you for posting this question!

 

You can manually email a customer a link to their abandoned cart. However, if your store was previously set up to automatically email a customer a link to their abandoned cart, then you may need to wait some time before you can send another email to the same customers. 

 

I noticed that you're a new member of our Shopify Community! I'd love to hear more about your business and share some resources to help you get started. What kinds of products are you selling? Do you have a marketing plan prepared for your store?

 

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog