Why can't I purchase items from the system?

Why can't I purchase items from the system?

cheiosaetern
Visitor
2 0 0

Selected button buying items. System won't let me purchase the produce. Something went wrong. Please fix my issue. Customer service can buying my inventory. 

Reply 1 (1)

DaisyVo
Shopify Partner
2393 301 344

Hi @cheiosaetern 

If the system won't let you purchase items, follow these steps:

  1. Clear Cache and Cookies: Refresh your browser or app and clear cached data.
  2. Check Payment Method: Ensure your payment method is valid, updated, and has sufficient funds.
  3. Verify Item Availability: Confirm the item is in stock and available for purchase.
  4. Browser/Device Issues: Try using a different browser or device to make the purchase.
  5. System Error: If the issue persists, contact the platform's customer service with specific details about the error.

These steps should help resolve the issue.

If you have other questions, feel free to ask me.

Best regards,
Daisy

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