Why does Google Ads disapprove my domains due to 'malicious or hacked site'?

KingSeven7
Tourist
4 0 1

Hello!

I have tried several times to launch advertising on Google Ads, but I keep getting disapproved with the reason being "malicious or hacked site." There are two domains, kingseven.us and king7eyewear.shop, and it doesn't matter which domain I advertise on; the same issue occurs. Google has been silent so far. I have checked the entire site, and everything appears to be in order. Please, help me with this.

Replies 4 (4)

Josh_Uebergang
Shopify Expert
1015 44 272

What do the manual actions report in Google Search Console say for the domains?

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping
KingSeven7
Tourist
4 0 1
[image: image.png]
KingSeven7
Tourist
4 0 1

Hi, everything is ok so i cant understand what the problem with google ads.

Greta
Shopify Staff
1140 122 147

Hey, @KingSeven7!

 

Thanks for your post, I know how frustrating it can be to not be able to resolve an issue like this. 

 

I recommend contacting our live support team directly, as we'll be able to review your store from the backend and escalate the issue to our Marketplace specialists if required. You can log in through the Help Center, and once you're connected with a Support Advisor, you can let them know your Google Ads account is being disapproved due to malicious content/compromised site. 

 

Let me know if you have any other questions! 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog