Why does Pinterest close my account after adding Wise Business cards?

sara52
Visitor
3 0 1

I use virtual cards from my Wise Business account,

and my account is always closed after inserting the card into Pinterest ads.

What is the problem?

Does Pinterest not accept Wise Cards?

If yes, what cards does Pinterest accept?

Replies 2 (2)

flareAI
Shopify Partner
2405 223 538

Hello @sara52,


This is Gina from flareAI app helping Shopify merchants get $7Million+ in sales from Google Search, on autopilot.


No, Wise cards are not accepted by Pinterest. This is due to the fact that Wise cards fall under the category of prepaid cards, which Pinterest does not support. Pinterest exclusively accepts credit cards and debit cards issued by the following networks.


* Visa


* Mastercard


* American Express (not accepted in all countries)


* Discover (US only)


* JCB (Japan only)


If you attempt to pay for your Pinterest ads using a Wise card, your account will be terminated as Pinterest cannot process such payments. To continue advertising on Pinterest, you must utilize a different card that is accepted by the platform.


To prevent encountering this issue in the future, consider the following recommendations:


- Ensure that you utilize a credit card or debit card issued by one of the networks accepted by Pinterest.


- Promptly verify your business information.


- Establish a spending limit for your Pinterest ads.


- Stay vigilant and report any suspicious activities to Pinterest as soon as you notice them.


Refer to this link on Accepted cards and payments.


Please don't hesitate to reach out if you require any additional assistance.


Gina

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

Blair
Shopify Staff
1948 258 229

Hi @sara52,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with this request, to ensure it gets resolved. To confirm I'm fully understanding, you're receiving an error when attempting to enter a credit card into the Pinterest app?

 

If so, you will want to connect with Pinterest Support directly for assistance with this. As it's considered to be a third-party app, their support team will be able to take a closer look and ensure it gets resolved as quickly as possible. Alternatively, you can send them an email at 'ads-third-party-reviews@pinterest.com'.

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
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