Why does product inventory show zero after merging product pages?

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Hello, I wanted to merge my two shopify product pages products together, the page I was importing to had 55 products. The page I was exporting it from had 47 products. Upon extracting the CSV file from the 47 product page I then imported it into the product page with 55 products. This is only with the plain CSV file not the excel version one. Upon waiting a long time and reviewing after I noticed that it stated there is zero available for each one of the products that were imported. did I do too many products at once? Is there another method that I should be trying? Upon checking the original 47 product page you can tell that the products are not actually zero availability. It seems to be some kind of glitch or error. What can be done differently please help. 

Reply 1 (1)

Shopify Partner
2405 223 539

Hello @Jonathanlewis,


This is Gina from flareAI app - get free sales from Google.

It's possible that there was an error during the import process that caused the availability of the products to be set to zero. It's also possible that there was a formatting issue with the CSV file that caused the import to fail.

One thing you could try is to break up the import into smaller batches of products, to see if that resolves the issue. You could also try exporting the product page with 55 products as a CSV file, and then merging the two CSV files together using a spreadsheet program like Microsoft Excel or Google Sheets.

Alternatively, you could reach out to Shopify's support team for assistance with the import process. They may be able to provide additional guidance on how to troubleshoot the issue, or even help you with the import directly.

I hope this helps.


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