Why is my deleted discount still showing on my cart page?

Why is my deleted discount still showing on my cart page?

Noahlab
Visitor
1 0 0

Bonjour, j'ai créer une promotion sur ma boutique que j'ai par la suite supprimée. Cependant, la réduction apparaît toujours sur la page du panier quand je me rends sur la boutique alors que je n'ai aucun réduction d'active. (Je les ai bien supprimée)

 

Reply 1 (1)

DaisyVo
Shopify Partner
4402 488 582

Hi @Noahlab 

The deleted discount may still show on your cart page due to cached data. Here's how to fix it:

1-Clear Cache:

  • Clear your browser cache or try viewing your store in incognito mode to see if the issue persists.

2-Cart Script or Theme Issue:

  • Check for custom scripts in your theme that might apply the discount. Go to Online Store > Themes > Edit Code, and review the cart.liquid or related files.

3-Test Another Device:

  • Use a different browser or device to confirm if the issue is specific to one environment.

If these steps don’t resolve it, contact Shopify Support.

If you have other questions, feel free to ask me.

Best regards,
Daisy

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