Why won't my social links accept my store's link?

[lakespell]

social links will not accept link to store. How can I correct this?

[lakespell]

Yes. I think. The ones in Brand Social Links. Is there more than one store link or is it just the one that says myshopify? That's the one I've been using.

[Dekanten · Accepted solution]

@lakespell

First of all you have your own domain?

Just find your links to instagram and what u still use a add those links into the footer. but...

1. Remove all links you have in Brand Social area.

2. Go back to your editorpage and go to the footer and add the sociallinks there instead.

3. Now save your work and try again.

Hope that works well for you?

[Greta]

Hey there, @lakespell!

Are you trying to add your social media links to your Shopify store, or are you trying to share your store on social media? 

If you want to add your social media links to your store, you can follow the instructions listed in this help document. Make sure to use full links, such as https://instagram.com/youraccountname. To link  your store on social media, you will also want to ensure you're using the full link. If you have a myshopify.com url, it would look something like https://mystore.myshopify.com/.

By the way, since we're talking about sharing your store on social media, you might want to try out Linkpop. It's a free and customizable link in bio tool powered by Shopify. It can help turn followers into customers! If you'd like to learn more, check out the Linkpop page here. 

Please let me know if you have any other questions!

[QuickCEP-]

hi @lakespell,

This is QuickCEP-a software that can help you increase your income.

Do you mean that you send the store link to the social media platform, but users can't come to your website?

If this is the case, you’d better take a look at the rules and requirements of social media, and then adjust your operation strategy to meet the relevant regulations. You will be able to visit your website through social media, if there is no accident.

If you find this answer helpful, please give us a Like and Accept solution.

Best,

QuickCEP