For discussing the development and usage of Checkout UI extensions, post-purchase extensions, web pixels, Customer Accounts UI extensions, and POS UI extensions
We are building an internal app with Checkout UI extensions for our store (non-Plus) so that when the 'additional scripts' feature is removed, we can still show our customers links to access digital downloads they purchased on the 'Thank You' and 'Order Status' pages.
From the documentation I can see that while much of the Checkout Extension UI stuff is for Plus customers, display on those two pages is supported for regular plans. So far so good.
I have my extensions built and they work correctly in a demo store that has the 'Checkout extensibility' feature turned on.
BUT... when I try to use them on my regular store, there's no way to get them to appear.
Just like the sample code (https://shopify.dev/docs/apps/checkout/thank-you-order-status/add-survey?extension=react), we are using purchase.thank-you.block.render and customer-account.order-status.block.render but they do not appear. In the development store, I had to edit those pages in my theme to include them but that's not possible for non-Plus stores - Checkout editing is disabled in the theme editor unless you are on Plus.
How is this supposed to work? FWIW I also couldn't get the sample code at the link above to work on my real store.
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This is an accepted solution.
Hey @HunterHillegas, according to Shopify's checkout extensibility roadmap, extensions for the 'Thank you' and 'Order status' pages are only available to Plus shops currently, but should be fully available to all shops sometime this month (May 2024) https://shopify.dev/docs/apps/checkout#checkout-ui-extensions
This is an accepted solution.
Hey @HunterHillegas, according to Shopify's checkout extensibility roadmap, extensions for the 'Thank you' and 'Order status' pages are only available to Plus shops currently, but should be fully available to all shops sometime this month (May 2024) https://shopify.dev/docs/apps/checkout#checkout-ui-extensions
THANK YOU THANK YOU! I thought I had read all the documentation on these features and I somehow missed that. I wish it was on some of the sample code pages but anyway, thank you.
I find myself in the same situation. However, we are already in June and the store I have with the Basic plan is still unable to enable Checkout Extensibility.
At this point I performed an link installation and the app is properly installed. However, when I access checkout customization, my checkout extension app does not appear. Is it necessary for the app to be in the Shopify app store?
FWIW, we are on Advanced and this is working for us now with a private app as of the end of May.
Are you sure you are referring to Checkout Extensibility? Until now, I think that feature is exclusive to Plus plan.
Hi everyone,
Just a follow up question to this, if our store is on the regular "Shopify Plan" do we have to do anything to get ready for Checkout Extensibility?
I've read through the documentation and I'm not sure where to look or how to get started.